Whenever we found ourselves waiting in lines recently, we politely turned to the person next to us and asked “Penny for your thoughts?” And their thoughts are so varied!
Directional signage, retail GPS, uses modern technology to help customers navigate the best path forward instead of fumbling through their experience.
The QuikLine Queue Management System helps minimize challenges customers face while moving through a retail checkout line, a retailer’s yellow brick road.
Navigating retail checkout lines is like choosing the right freeway lane! It’s not just the actual wait that frustrates customers, but their perceived wait times!
Research suggested for years that a single line to numerous resisters was preferred. But taking behavior into account, a parallel line could be faster!
Automated line management systems help keep checkout lines safe and organized during COVID-19
How can retailers address the question “How do I better serve my customers?” It’s not easy to keep pace with the changing ways people connect with brands!
Waiting in line drives most people CRAZY! Automated queuing systems can help make both the actual and perceived waits feel, well, not as bad.
Is there a way to improve the retail customer experience even when there are lines? Serpentine lines eliminate jockeying and promote social fairness.
There’s nothing worse than a customer leaving a line, abandoning their purchase. A 100+ year old mathematical queue theory makes line waits more tolerable.
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