Retailers: Get Customer-Centric with Queue Management
How can retailers address the question “How do I better serve my customers?” It’s not easy to keep pace with the changing ways people connect with brands!
How can retailers address the question “How do I better serve my customers?” It’s not easy to keep pace with the changing ways people connect with brands!
Waiting in line drives most people CRAZY! Automated queuing systems can help make both the actual and perceived waits feel, well, not as bad.
Effective line management offers more than just a shorter wait experience. It provides at least 4 significant benefits to the consumer and business.
Lines are a very big topic these days. There are articles every holiday of record numbers of travelers and long lines anticipated through TSA checkpoints at airports. Meanwhile, someone is waiting every day at the DMV or a sports event.